Creating Your Outdoor Or Indoor Living Oasis
Shipments
 
Unless otherwise noted or requested, items are shipped fully assembled by Motor Freight.  When your order is shipped you will be notified of the carrier and Bill of Lading Number.  Upon delivery...
 
1.) Open and inspect all shipments promptly.  The driver is required to wait while you inspect the goods.
2.) In the unlikely event that damage occurs during shipment, write "damaged" on the delivery receipt. The driver will give you a copy of the delivery receipt.
3.) Keep the damaged goods and packing until the claim is resolved.  DO NOT REFUSE THEM!
4.) Notify Ocean One Teakwood immediately and promptly fax the copy of the delivery receipt to Ocean One Teakwood at 215-799-0812 so a claim can be filed.  Ocean One Teakwood reserves the right to require pictures to document the damage and substantiate the claim to the motor carrier.
 
Any damage noted after the delivery receipt has been signed cannot be claimed and is subject to Ocean One Teakwood warranty policy.
 
 
Warranty
 
Teak Products
 
OCEAN ONE TEAKWOOD LLC warrants teak products for two years against defects in materials and workmanship. This warranty does not apply to damage resulting from accident, abuse, tampering, negligence, or normal wear.  Ocean One Teakwood reserves the right to repair or replace the item at our discretion.  Teak furniture that is exposed to the elements will weather, turning an attractive silvery grey.  This is natural and does not in any way compromise the integrity of your furniture.
 
Cushions
 
Ocean One Teakwood warrants cushions for one year against defects in materials and workmanship.  Sunbrella fabrics are warranted per Sunbrella, currently 3 years.  This warranty does not apply to damage resulting from accident, abuse, tampering, negligence, or normal wear.  Ocean One Teakwood reserves the right to repair or replace the item at our discretion.
 
* Warranty is valid only in the 48 contiguous United States.  Warranty does not apply to damage caused by shipping.
 
 
Returns
 
All returns to Ocean One Teakwood require a return authorization number.  Call in advance of returning the items or credit will not be honored.  Warranty returns may require pictures of damage to substantiate the warranty claim.  Ocean One Teakwood reserves the right to require the return of goods at the customer's expense.  Cushions are custom made and cannot be returned.
 
 
Special Orders
 
All special orders require payment in full and that payment is non-refundable.  Special Orders cannot be returned.  VISA, MasterCard, and Discover are accepted.  Call OCEAN ONE TEAKWOOD LLC for more information.
 
 
Dimensions
 
Due to the handcrafted nature of our products, all measurements are approximate.
 
 
Prices
 
Call us to request a current price list and shipping charges.  All prices are subject to change without notice.
 
 
Cushions
 
Cushions are custom made.  They therefore require a 50% non-refundable deposit and full payment prior to shipping.  Cushions cannot be returned.
 
 
Terms
 
All initial orders require payment in full prior to shipping.  Ocean One Teakwood accepts credit applications for customers that wish to finance their purchase.
 
Product Changes
 
Ocean One Teakwood reserves the right to make design and color changes to its products without notice.
Ocean One Teakwood Policies
© Copyright 2008 Ocean One Teakwood LLC, 231 Parkview Dr. Souderton, PA 18964 Phone: 215-799-0812, Fax: 215-799-0812, E-mail:sam@ocean1teak.com

Website Designed & Hosted by Samuel Swann - Ocean One Teakwood © 2008 Homestead ™